Custom-designed leadership programs.

We realize that every organization has unique needs that require a one-of-a-kind solution, suited for their own special culture, goals or circumstances. In these cases, we have a dedicated consulting team, composed of a team leader, consultants, and project delivery resources representing all of our areas of expertise, that will work with you to design custom leadership solution to ensure that your specific needs and key initiatives are addressed and incorporated. The project manager works closely with you to determine if and how existing content (yours and NTS/DDI’s) might be used, to reduce labor costs, and what the appropriate level of customization would be. We can then quickly produce and deliver high-quality instructional programs to meet your specific needs.

Consulting expertise and evaluation tools to maximize the impact of your learning interventions.

With the emphasis on achieving bottom line results, training is often perceived as a cost rather than an investment to the organization. Without setting your implementations up for success and then measuring the impact of training and validating the impact development adds to the bottom line, it will become increasingly difficult to justify any type of training.

Our consultants help organizations to set up implementations for success and maximize the return on their human capital initiatives by:

• Formulating and evaluating effective change strategies.
• Designing systems that drive accountability, build leadership capability through individual and group feedback, and support other important human capital functions.
• Implementing initiatives to change organizational culture.
• Guiding transformation to new cultures, including high-involvement, continuous improvement, service cultures, or competency-based organizations.
• Aligning processes and systems to drive strategic priorities and make role changes stick.

To measure the success of your initiatives, NTS offers the capability to conduct four levels of evaluation:

• Level 1: Reaction, providing feedback on participant reaction to the intervention and their likelihood to use the skills.
• Level 2: Learning, assessing the amount of learning (on a cognitive and/or a behavior level) that occurred during the training program.
• Level 3: Behavior Change, assessing whether learners are actually using the skills on the job as perceived by their managers, peers, and direct reports.
• Level 4: Organizational Performance

Change and Return on Investment, assessing changes to one or more critical success factors that are directly linked to training.

Powering the Selection Process

The first step in building an exceptional workforce is choosing talented, motivated people. Unfortunately, most organizations have not invested in the right processes to ensure they hire the right people for the right jobs. The impact is far greater than the cost of finding replacements. Poor hiring decisions cause untold losses in productivity, turnover and poor customer service.

No firm has more experience and success in helping companies make better selection decisions. We have designed legally-defensible selection systems for companies in a wide range of industries and for a myriad of job functions—from senior executives in a chemical company to call center specialists in a financial institution. DDI solutions are highly scalable. We can work with you to fill a small number of positions on an ongoing basis or bring an entire workforce of hundreds onboard to meet the needs of rapid business expansion.

DDI also brings our selection expertise right to the people who need to make everyday hiring decisions—your recruiters and managers. We train them to conduct effective and defensible interviews, sell the candidate on your company, and make high quality selection decisions. Our selection capabilities are Web-enabled and compatible with major e-cruiting systems.
The bottom line? You bring top talent onboard with shorter hiring cycles, while reducing turnover and hiring costs.