Full range of assessment tools to diagnose individual and group leadership strengths and developmental needs.

From front-line individuals to senior managers, NTS helps ensure your organization doesn't waste time and money on development programs that are unfocused and ineffective. We do this by enabling you to execute the critical, front-end piece of evaluating people against the competencies required for successful performance.

NTS offers the tools to help you identify people's specific strengths and development needs, providing them with a deeper understanding of their current performance, and the training and development that is necessary to improve future performance. Doing so will make certain your workforce is comprised of high performers who will ensure your organization reaches its business objectives.

Competency-based, configurable curriculum of more than 50 courses, available in multiple languages and including Interaction Management®, the world's premier leadership development system.

Study after study continues to verify that leadership strength is on the decline, emphasizing gaps in leadership skills and a lack of confidence in leaders' capacity to meet business challenges and respond to sudden changes. At a time when these challenges are projected to become even more taxing, ready access to a robust leadership curriculum is critical in order to develop current and future leaders.

NTS and DDI can help you build better leaders in a variety of areas, including:

• Coaching for success
• Managing resources
• Driving performance
• Influencing through personal power
• Partnering within and across boundaries
• Inspiring loyalty and trust
• Building high-performance teams
• Creating a customer-focused environment

These leadership and workforce development programs have been tried and tested in leading global companies, including more than 400 of the Fortune 500, and are proven to build job-critical competencies and promote positive behavior changes that lead to better job performance.

Custom-designed leadership programs.

We realize that every organization has unique needs that require a one-of-a-kind solution, suited for their own special culture, goals or circumstances. In these cases, we have a dedicated consulting team, composed of a team leader, consultants, and project delivery resources representing all of our areas of expertise, that will work with you to design custom leadership solution to ensure that your specific needs and key initiatives are addressed and incorporated. The project manager works closely with you to determine if and how existing content (yours and NTS/DDI’s) might be used, to reduce labor costs, and what the appropriate level of customization would be. We can then quickly produce and deliver high-quality instructional programs to meet your specific needs.

Consulting expertise and evaluation tools to maximize the impact of your learning interventions.

With the emphasis on achieving bottom line results, training is often perceived as a cost rather than an investment to the organization. Without setting your implementations up for success and then measuring the impact of training and validating the impact development adds to the bottom line, it will become increasingly difficult to justify any type of training.

Our consultants help organizations to set up implementations for success and maximize the return on their human capital initiatives by:

• Formulating and evaluating effective change strategies.
• Designing systems that drive accountability, build leadership capability through individual and group feedback, and support other important human capital functions.
• Implementing initiatives to change organizational culture.
• Guiding transformation to new cultures, including high-involvement, continuous improvement, service cultures, or competency-based organizations.
• Aligning processes and systems to drive strategic priorities and make role changes stick.

To measure the success of your initiatives, NTS offers the capability to conduct four levels of evaluation:

• Level 1: Reaction, providing feedback on participant reaction to the intervention and their likelihood to use the skills.
• Level 2: Learning, assessing the amount of learning (on a cognitive and/or a behavior level) that occurred during the training program.
• Level 3: Behavior Change, assessing whether learners are actually using the skills on the job as perceived by their managers, peers, and direct reports.
• Level 4: Organizational Performance

Change and Return on Investment, assessing changes to one or more critical success factors that are directly linked to training.

Powering the Selection Process

The first step in building an exceptional workforce is choosing talented, motivated people. Unfortunately, most organizations have not invested in the right processes to ensure they hire the right people for the right jobs. The impact is far greater than the cost of finding replacements. Poor hiring decisions cause untold losses in productivity, turnover and poor customer service.

No firm has more experience and success in helping companies make better selection decisions. We have designed legally-defensible selection systems for companies in a wide range of industries and for a myriad of job functions—from senior executives in a chemical company to call center specialists in a financial institution. DDI solutions are highly scalable. We can work with you to fill a small number of positions on an ongoing basis or bring an entire workforce of hundreds onboard to meet the needs of rapid business expansion.

DDI also brings our selection expertise right to the people who need to make everyday hiring decisions—your recruiters and managers. We train them to conduct effective and defensible interviews, sell the candidate on your company, and make high quality selection decisions. Our selection capabilities are Web-enabled and compatible with major e-cruiting systems.
The bottom line? You bring top talent onboard with shorter hiring cycles, while reducing turnover and hiring costs.

Unleashing Executive Talent

Senior leaders are facing challenges that are greater than ever before. Erosion of integrity, lack of preparedness and increased shareholder scrutiny of executive team performance has heightened concerns over market valuation and company viability. Many organizations find themselves in a talent crisis with serious gaps in executive capacity to formulate and execute winning business strategies. Despite widespread recognition of this crisis, most organizations have not invested in or managed executive talent in a manner that fuels business performance. Methodology around identifying, developing and deploying leadership talent is either fragmented or absent altogether.

DDI helps close the executive talent gap through our “grow your own” succession management solutions, ensuring that you have a strong supply of leaders today to meet tomorrow’s challenges. We reduce the risk of executive failure by accurately predicting leadership potential, improving the quality of your executive promotion decisions, and accelerating the performance of your senior leaders.

Beyond making certain strong executive talent is in place, we work with your senior leadership team to create a blueprint to strategically manage and deploy talent throughout your enterprise. And DDI can help your executives connect strategy with execution through our unique approach to performance management.
The result of working with DDI?
Senior leaders who work together to drive results through your company. And the trust and confidence of your employees, customers and shareholders have in the quality of your organization’s leaders will rise dramatically.