IMPROVING
COMMUNICATION AND REDUCING CONFLICT
With 30 years of proven reliability and over 40 million users,
DiSC® Classic remains the most trusted learning instrument
in the industry. It is used worldwide in dozens of training
and coaching applications, including organizational development
and performance improvement. Designed to complement and supplement
existing training programs, DiSC Classic can help improve
communication, ease frustration and conflict, and develop
effective managers and teams. The power of DiSC Classic is
available on paper or online— just choose the response
format and report that best meet your needs.
SET THE STANDARD FOR SELF-UNDERSTANDING
DiSC Dimensions of Behavior provide a nonjudgmental language
for exploring behavioral issues across four primary dimensions:
- Dominance: Direct and Decisive. D’s are strong-willed,
strong-minded people who like accepting challenges, taking
action, and getting immediate results.
- Influence: Optimistic and Outgoing. i’s are “people
people” who like participating on teams, sharing ideas,
and energizing and entertaining others.
- Steadiness: Sympathetic and Cooperative. S’s are
helpful people who like working behind the scenes, performing
in consistent and predictable ways, and being good listeners.
- Conscientiousness: Concerned and Correct. C’s are
sticklers for quality and like planning ahead, employing
systematic approaches, and checking and re-checking for
accuracy.
We offer a wide variety of DiSC tools for:
• Change Management • Coaching • Communication
• Customer Service • Sales • Diversity •
Leadership • Management Development • Teams •
Time Management
DISC® CLASSIC 2.0 DiSC Classic 2.0 on EPIC answers the
growing demand for an online assessment with a personalized
narrative report. The new report adds an informal, conversational
style that brings to life all the elements of the original
instrument. Plus, you'll get an expanded narrative that brings
the much-used Intensity Index to life.
BRING OUT THE BEST IN YOUR
MANAGEMENT TEAM
DiSC® Classic can help employees at all levels:
- understand their own behavior
- learn how and when to adapt their behavior
- improve communication
- promote appreciation of differences
- enhance individual and team performance
- reduce conflict
GIVE YOUR SALES AND CUSTOMER
SERVICE TEAMS A
COMPETITIVE EDGE
DiSC Classic is proven to help sales professionals:
• create and maintain relationship-based sales
• identify their customers’ DiSC styles and adapt
their selling or support styles accordingly
• stay focused on customer needs
• manage difficult customer service situations
The DISC model was developed by Dr. William Moulton Marston
in his book, The Emotion of Normal People (International
Library of Psychology). Dr. Marston divided human behavior
into two areas which he expressed along an axis. The first
axis was defined as passive or active; the second axis was
defined as antagonistic or favorable. By combining these two
behavior patterns to form quadrants, Dr. Marston developed
the DISC model, creating a predictor of how people will act
and react (shown in the adjacent figure).
The DISC model has developed into a universal language of
observable human behavior. Each quadrant discusses one aspect
of behavior.
There is a considerable amount of discussion about the benefits
of diversity within an organization, usually referring to
cultural or ethnic diversity. By applying the DISC model to
your personnel, you can begin to understand the diversity
of human behavior and bring the benefits of incorporating
this diversity into improving your company’s performance.
| D
– Dominance/Challenge: |
how you respond
to problems and challenges |
 |
| |
|
| I – Influence/Contacts: |
how you influence others to
your point of view |
| |
|
| S – Steadiness/Consistency: |
how you respond to the pace
of the environment |
| |
|
| C – Compliance/Constraints: |
how you respond to rules and
procedures set by others |
|
